Becoming A Patient: Frequently Asked Questions

To get an answer, simply click on a question below:

How can I prepare my child for a stay in the hospital?
Where will I stay while my child is in the hospital?
What medical services do you offer?
Do you offer any additional services for my family?
Do you have locations near my home?
What about my child’s schoolwork?
Will my insurance cover my child’s treatment?
I need some information about my child’s condition. Where can I look?
How can I donate to the Ronald McDonald Children’s Hospital of Loyola?

 

How can I prepare my child for a stay in the hospital?
When your child is sick or injured and facing hospitalization, it’s best to talk openly with them about their fears and concerns. Assure them that you’ll be there every step of the way. We also provide a pre-operative tour for all families who require an extended stay. To schedule a tour, call (877) 216-KIDS. For more information on how to prepare and what to expect, visit Preparing for a Hospital Stay.

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Where will I stay while my child is in the hospital?
If your child requires an extended stay, or if you have a sick infant in our Neonatal Intensive Care Unit, we recommend you stay at The Ronald McDonald® House Near Loyola. In these comfortable and private accommodations, you’ll be near your child and will be able to visit him or her whenever you need to, night or day. You can read more about The Ronald McDonald House Near Loyola here.

If the House is full or you would prefer to stay in a hotel, click here to see a list of nearby accommodations.

Many patient rooms have a sleeper chair or cot for a parent to spend the night should your child be comforted by your presence.

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What medical services do you offer?
We offer a full spectrum of medical care for children, from general wellness to thirty pediatric sub-specialties. We have received national recognition for excellence in pediatric neonatal care, cancer and other disciplines. Visit Our Services to view a complete list and learn more.

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Do you offer any additional services for my family?
We offer a wealth of services to make you child’s stay more comfortable, including music, art and pet therapy, as well as recreational activities, games, active play and more. To learn more, visit our Child Life Program. We also have a school room and teacher to assist your child in staying current in school. To learn more, visit the Hospital School Program.

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Do you have locations near my home?
We provide pediatric services throughout the Chicagoland area, visit Our Facilities to see a complete list of locations.

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What about my child’s schoolwork?
While your child is undergoing medical treatment, we understand that it is very important that he or she is able to keep up in school. Within our hospital we have a state-certified teacher on duty fulltime offering class instruction and private tutoring via our Reading, Writing & Recovery® program. Our classroom is fully equipped with computers, a library, an art and music area, and more. For more information, visit our Hospital School Program.

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Will my insurance cover my child’s treatment?
To view a complete list of the insurance plans accepted by the Ronald McDonald® Children’s Hospital at Loyola University Medical Center, click here.

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I need some information about my child’s condition. Where can I look?
When your child is sick, it’s important to educate yourself and your family on his or her condition. You can find information in our Health Topics directory: search by keyword or by alphabet. Additionally, you may find helpful information in our Patient Education section. Our health sciences library has computers and staff available to assist you if you need internet access.

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How can I donate to the Ronald McDonald Children’s Hospital of Loyola?
The Ronald McDonald Children’s Hospital at Loyola University Medical Center is a non-profit organization, and relies on the generous contributions from supporters. To help us continue to provide compassionate care to children and their families click here.

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